Shipping policy
We ship world wide. We have a 1 - 3 day processing window before your order is shipped out. Deliveries to Western countries should take 7 - 14 business days and non western countries 12 - 25 business day.
Shipping Disclaimers:
1. Changes to your order: Once your order is shipped we cannot modify it. This means,
we cannot change the delivery address, shipping method or item(s) within the
order.
2. Verify your shipping address: Please verify your shipping address is correct prior to
completing check out. We do not replace or refund orders that are unable to be
delivered due to incorrect or incomplete addresses.
3. Lost, stolen or missing packages: Once your order is shipped, we no longer have
control over the delivery. If you believe your package is lost, stolen or missing we
recommend opening a claim with the shipping courier.
4. Refunds: We do not issue refunds to orders that are scanned "Delivered". If
your tracking is showing your package was delivered but you have not received it,
we suggest contacting your local post office and opening a claim.
5. Tracking numbers: Tracking numbers can be found within your shipping confirmation
email which is sent to the email address used to place the order. Tracking numbers
may take up to 48 hours to validate.
6. Return shipping cost: In the event you need to make a return, we do not cover
return shipping costs. We will however issue a return label that will be deducted
from your refund.
7. Our fulfillment centers: Orders may ship from our domestic fulfillment center or
from our international shipping facility depending on current stock availability.
8. Shipping fees: We do not up-charge on shipping costs therefore shipping fees are
non-refundable.